Terms of Use

Terms of Use

Terms of Use

Last updated: 14 September 2026

These terms apply to your use of the websites blueenergysolar.com.au, energy-solar-panels.com, solar-energy-panels.org and solar-energy-off-grid.com, which are operated by Blue Energy Solar Pty Ltd (ABN 29 161 878 860) (“Blue Energy Solar”, “we”, “us”). By using these websites, including the calculators, the Quote Wizard and the chat assistant, you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use the websites.

General information, not advice

The information on our websites is general information about solar, batteries, EV charging and energy use. It does not take your circumstances into account and is not financial, legal, electrical or engineering advice. Please get a proper assessment before you decide.

Calculators, Quote Wizard and estimates

  • Our calculators and the Quote Wizard give indicative estimates only. They are based on the information you enter and on assumptions about tariffs, climate, system losses, prices and incentives as at the date shown with the figures.
  • An estimate is not a quote or an offer. Your actual system size, price, savings and payback depend on your roof, switchboard, usage, tariff, the products chosen and the incentives that apply on your installation date.
  • Incentives such as small-scale technology certificates (STCs) and the federal battery program change over time and depend on eligibility. We confirm the value that applies in your written quotation.
  • A price is binding only when we issue a written quotation and you accept it. The terms of your quotation and contract then apply, and they prevail over anything on the websites.

The chat assistant

  • The chat assistant is an automated AI system, not a person. Its answers are general, may be incomplete or wrong, and are not advice or a quote. Please check anything important with our team.
  • To use the chat you need to accept these terms and our Privacy Policy. Conversations are stored, may be reviewed by our team, and are processed by our AI provider as explained in the Privacy Policy.
  • Please don’t share sensitive information (such as health or payment details) in the chat.
  • Don’t use the chat for anything unlawful, abusive or unrelated to our services, or to try to make it behave in ways it is not meant to.

Information and files you send us

  • Please make sure the information you give us is accurate, and that you own the property or have the owner’s permission to ask for a quote.
  • Only upload bills, photos and other files that you are entitled to share. We use them to prepare your quote, as explained in the Privacy Policy.
  • If you give us information about someone else (for example, a co-owner or a strata committee), make sure they know you are sharing it with us.

Acceptable use

You must not use our websites to break the law, send false or spam requests, upload harmful code, try to access systems or data you are not authorised to access, interfere with how the websites work, or copy their content or data by automated means.

Products, prices and content

Product ranges, specifications and availability can change, and images are for illustration. Prices shown on the websites are indicative; the price you pay is the one in your written quotation. We try to keep the websites accurate and up to date, but we don’t promise that they are free of errors or always available.

Intellectual property

The content of our websites, including text, graphics, calculators and software, is owned by or licensed to us. You may view and print it for your own personal, non-commercial use. Please ask us before using it for anything else. Product names and logos are trademarks of their respective owners.

Links to other websites

Our websites link to other websites, such as government agencies and manufacturers. We are not responsible for their content or their privacy practices.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Limitation of liability

Subject to the section above, and to the extent the law allows, we are not liable for any loss or damage that arises from your use of our websites, or from relying on their content, estimates or the chat assistant instead of a written quotation and a proper assessment of your property.

Changes to these terms

We may update these terms from time to time. The current version is always on this page, with the date it was last updated.

Governing law

These terms are governed by the laws of New South Wales, and you and we submit to the courts of New South Wales.

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Terms of Use

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